**Author details**

Joseph Evans Agolla Department of Management, School of Business and Management Studies, Botswana Open University, Botswana

\*Address all correspondence to: nyagonya2009@gmail.com

© 2020 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/ by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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*Smart Manufacturing: Quality Control Perspectives DOI: http://dx.doi.org/10.5772/intechopen.95143*

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*Smart Manufacturing: Quality Control Perspectives DOI: http://dx.doi.org/10.5772/intechopen.95143*
