**2. Research background: Uber and Bolt ride-sharing services**

In Africa and most developed nations, Uber and Bolt are probably the prominent peer-to-peer ride-sharing firms. Uber has been operating in over 100 cities across 37 countries between 2009 and 2013, and Bolt operates in more than 80 cities across 33 countries. Bolt is trying to create a social atmosphere among its clients, inviting riders to occupy their front seat and embracing the driver in a generous act of celebration. Uber creates an environment for more specialized drivers where social experience with the driver is not emphasized. Everyone older than 21 with a driving history of at least one year and a valid driver's authorization will become a

driver on the network. Apart from this, inexperienced drivers are forced to attend short online video orientations via background checks. As soon as a new driver is admitted, the candidate becomes a self-employed agent, not workers. You are wholly controlled by where, when, and how far you travel.
