**6. Data analysis and interpretation**

In order to meet the objectives of this study, two types of questionnaires needed to be designed and distributed to the targeted groups, namely certified and non-certified organisations. As part of data gathering, the researcher used the Likert scale methodology to establish agreement or disagreement to the questions and declared statements. Sekaran and Bougie [36] defined the Likert scale as a scale designed to examine how strongly respondents agree with a statement. The survey results have been analysed and interpreted separately to conclude if each research objective has been achieved.
