**5.5 Shelter operator**

**Figure 14** shows the shelter operator under COVID-19. The number of local governments officials is the largest, and the number of residents is small. It is possible that the residents did not operate the shelter in connection with many people because they were afraid of infection. However, we received the opinions like, "they were very supportive because we were taking measures against infection.", "After taking measures such as wearing a mask, measuring the temperature at the reception desk, and disinfecting, we received an active cooperation from residents based on training." On the other hand, from the local government where the residents did not participate in the operation of the shelter, we obtained the opinions like, "There was no participation of the residents because it was a temporary evacuation and did not proceed to the phase of shelter management by residents. " Based on these opinions, the reason why residents do not participate in shelter management is that the shelter opening period was short as shown in **Figure 7** and there was little need to be cooperated by residents. Also, it is considered that COVID-19 is not much effect.

**Figure 14.** *Shelter operator under COVID-19.*
