**5.6 Difficult tasks and issues**

**Table 3** shows the difficult tasks and problems of shelter management under COVID-19. The answers obtained were grouped into groups with similar contents, and classified into five: reception, keeping social-distances, zoning, personnel, and responding to residents.

First is the reception. It became clear that work such as temperature measurement, disinfection, and filling out a questionnaire was added as measures against infectious diseases, and the amount of work increased significantly, and it took time. It was also found that congestion was more likely to occur because the time required for reception per evacuee increased. Most of the local governments cited the work related to reception as a difficult work.

Second is work related to keeping social-distances. Measures were taken to install partition panels and corrugated cardboard partitions for each household, but


• Even if you ask the evacuees to keep social-distances and refrain from unnecessary contact as a measure against COVID-19, acquaintances approach each other and chat.
