**5. Results**

This was the final stage conducted during this project's case study since time motives impeded its further development and conclusion into a final and feasible solution for the operational performance management. However, Stage 4 is still to be continued, according to **Figure 8**. This is an iterative stage of creating and adapting prototypes according to the various feedbacks received, with the possible return to the problem-space exploration after realizing there is missing information for each new development of the solution-space.

Afterwards, stage 5 would be responsible for pursuing a concrete and defined final solution, also by iterative development and testing with the users. These users do not comprise only the end users, but also the influencers and enablers which help on conceiving and deploying the final product/service. Furthermore, the technical, operational and financial feasibility has to be assessed and leveraged in order to create a true value-adding solution possible to be integrated and used on the operational environment, and not a solution to be used once and dropped afterwards.

#### **Figure 8.**

*Iterative process of solution exploration and testing.*
