**Abstract**

Awareness to the problem that different search interfaces discourage patrons' use of library information sources has led academic libraries to implement web-scale discovery services. These services offer the user a "Google-like" search experience of library resources. This study aims to explore library professionals' satisfaction, patrons' information behavior, and use of EDS discovery tool service in academic libraries in Israel. Mixed research methods were used in this study: qualitative and quantitative. Qualitative research methods are through content analysis of library directors' interviews, and quantitative research method is through collected library metrics (from Google analytics) data analysis, regarding usage patterns and search session analysis. The study aims to gain insight regarding library implementation and patrons' information behavior of the EDS discovery tool, in Israeli higher education institutions.

**Keywords:** information behavior, academic libraries, Israel, EDS discovery service, search in the library

## **1. Introduction**

Academic libraries are committed to providing their patrons with an easy and intuitive search experience, similar to what they expect from their favorite search engine, Google. Discovery services have an important role in revealing the library's collection to its users. These tools reduce time and effort spent in both searching and learning to use the various database interfaces. A query from one search box produces a list of organized results for the user to review. Assessing user information behavior and librarians' feedback are crucial for improving these services and presenting library patrons with a better user experience.
