**5. Service scenarios and device images**

Evaluated and articulated services are used in turn to prepare service scenarios. Firstly, content factors of a city are analyzed according to their correlations along with their interfaces. Secondly, various personas are employed to document plausible events that constitute ordinary urban life patterns. Following tables illustrate service scenarios realized for the project.


Table 2. Scenario 1. (Uk Kim, ubiquitous amenities lab, Hongik University)

Fig. 5. Evaluation methods of services. . (Uk Kim, ubiquitous amenities lab, Hongik

urban life patterns. Following tables illustrate service scenarios realized for the project.

Hee-sun, Kim female 35 age office worker

Purpose of Activity Check village notifications and other information through local

returing to home, we use the Street Light located on the street to check on village notifications.

① ② ③

It is inconvenient to check village information, since it is too late in the evening. Before

② Check for village information and notifications using the Street Light

Table 2. Scenario 1. (Uk Kim, ubiquitous amenities lab, Hongik University)

Name Sex Age Job

information browsing

① Walk towards the Street Light located near the local mart.

Characteristics Passes the Street Light on way home

③ Check the results for the recent polling event

Evaluated and articulated services are used in turn to prepare service scenarios. Firstly, content factors of a city are analyzed according to their correlations along with their interfaces. Secondly, various personas are employed to document plausible events that constitute ordinary

Scenario 1

University and Seung Sik Yoon, UBIDUS Co.)

**5. Service scenarios and device images** 


Table 3. Scenario 2. (Uk Kim, ubiquitous amenities lab, Hongik University)


She is planning to drive to Dongdaemun fashion mall to purchase some clothes. Dongdaemun is a crowded area, and searches for the nearest parking space.


Table 4. Scenario 3. (Uk Kim, ubiquitous amenities lab, Hongik University)

Digital Amenities of a Smart City 53

Scenario 6

Characteristics Uses the Smart device very well. Interested in the Gangnam

Purpose of Activity Upload realtime information of Gangnam area, and share it with

He, who is interested in the Gangnam area uses various smart devices at his office, home, bus, and other places to upload and share information about the Gangnam area using a

① After his date in Gangnam area, he accesses the USL world using his smart phone.

<sup>③</sup> Using realtime social networking services, he posts comments on other peoples

① ② ③

Scenario 7

Characteristics Uses the Smart device and public bicycle very well. Interested in the bicycle road of Hangang river. Purpose of Activity Upload realtime environmental information of bicycle road of

He, who is interested in bicycling, uses various smart devices and public bicycles at the bicycle road of Hangang river to upload and share information about integrated urban platform.

<sup>①</sup> After his date at the bicycle road of Hangang river, he accesses the integrated

<sup>②</sup> Upload pictures taken in the bicycle road of Hangang river to the integrated urban

<sup>③</sup> Using realtime social networking services, he posts comments on other peoples

① ② ③

Hangang river, and share it with other people.

Young-su, Kim male 33 age office worker

Name Sex Age Job

province.

virtual space called USL World.

photos.

platform.

photos.

other people.

② Upload pictures taken in Gangnam area to the USL World.

Table 7. Scenario 6. (Sung Ah Kim, Sung Kyun Kwan University)

Name Sex Age Job Jae-won, choi male 31 age worker

urban platform using his smart phone and devices.

Table 8. Scenario 7. (Uk Kim, ubiquitous amenities lab, Hongik University)


Purpose of Activity Wishes to gather part-time workers for his shop

He owns a local shop, and wishes to hire a part-time worker. He uses the Media board to post a hiring ad to reach local communities.


Table 5. Scenario 4. (Uk Kim, ubiquitous amenities lab, Hongik University)


He, who works for the Mapogu office, is in charge of developing tourist attractions for the Hongdae area. He acquires information through polling and surveying using the Media board.


Table 6. Scenario 5. (Uk Kim, ubiquitous amenities lab, Hongik University)

Scenario 4

He owns a local shop, and wishes to hire a part-time worker. He uses the Media board to

<sup>②</sup> People of the local community look up the wanted information using the local Media

① ② ③

Scenario 5

employee

<sup>③</sup> People of the local community can access information about the shop using the

Table 5. Scenario 4. (Uk Kim, ubiquitous amenities lab, Hongik University)

Name Sex Age Job

② Citizen A uploads the realtime image and location information.

Table 6. Scenario 5. (Uk Kim, ubiquitous amenities lab, Hongik University)

Jin-seok, Park male 33 age government

Characteristics Officer of the Mapogu Office. In charge of developing tourist attractions in the Hongdae area

He, who works for the Mapogu office, is in charge of developing tourist attractions for the Hongdae area. He acquires information through polling and surveying using the Media

① ② ③

Name Sex Age Job

Purpose of Activity Wishes to gather part-time workers for his shop

① Use his own notebook to register an ad on the Media board.

Characteristics Cannot leave his store

post a hiring ad to reach local communities.

Purpose of Activity Survey and Polling

③ Citizen B posts an opinion.

① Post polls and surveys using the internet.

board.

board.

Media board.

Dong-jin, Seo male 48 age shop owner


He, who is interested in the Gangnam area uses various smart devices at his office, home, bus, and other places to upload and share information about the Gangnam area using a virtual space called USL World.


Table 7. Scenario 6. (Sung Ah Kim, Sung Kyun Kwan University)


Purpose of Activity Upload realtime environmental information of bicycle road of Hangang river, and share it with other people.

He, who is interested in bicycling, uses various smart devices and public bicycles at the bicycle road of Hangang river to upload and share information about integrated urban platform.


Table 8. Scenario 7. (Uk Kim, ubiquitous amenities lab, Hongik University)

Digital Amenities of a Smart City 55

The u-service (or services based on ubiquitous technology) can be abstracted to a series of 'Events' occurring according to the'Actions' evoked by a user or the environment. Often times, the environment encapsulates various sensors and input devices based on IT technology, and output devices such as a computer, smart-phone, digital signage, and/or

The 'Event' that triggers an 'Action' of a smart space can be an input signal, actively or passively, created by a user of the system, or an event that is automatically generated by the system, such as a timed event, or an output signal from a nested procedure of the smart space. The 'Action' can be classified as a triggering of contents, applications, or mechanical

The series of 'Events' that provoke 'Actions' of a smart space can be modeled so that the interactions of a user to a given smart space can be normalized and systemized. If we define a u-service as a series of 'Actions' caused by a single, or a series of events within a smart space, we can couple the relations of corresponding 'Actions' caused by appropriate

The input data from the citizens' behaviors are modeled into 'Events', which are mapped to one or more 'Actions' that is to be performed by the digital devices that provide smart services (or u-services). 'Events' and 'Actions' are bound through 'Rules', thus enabling a

Fig. 6. Information architecture. (Uk Kim, ubiquitous amenities lab, Hongik University)

By associating 'Actions' to 'Events' using 'Rules' in a smart space, it is possible to normalize & systemize a u-service. If we can conceive the concept of a 'u-service' as delivering needed contents to a needed user, using appropriated devices & networks through associated applications, the coupling of 'Actions', 'Events', and 'Rules' to define a 'u-service' can

The 'Rules' can be archived and modified according to the needs of the associated u-service given a specific time frame, thus provide a platform in which u-services can be modeled,

platform to manage services through those specified 'Rules'.

provide a method to normalize u-services.

large sized information displays

outputs of a smart space.

'Events', and call it a 'Rule'.


The ICT devices and display forms that can be used in the services are designed according to technical feasibilities. Their images are captured in table 9.

Table 9. Examples of smart device implementation. (Uk Kim, ubiquitous amenities lab, Hongik University and Seung Sik Yoon, UBIDUS Co.)
