**4.2 Profile of organizations**

The second question gathered information about the profile of the respondent's organization such as the years of operation, sector, and the number of employees. This section discusses the survey findings about these aspects and a summary is shown in **Table 4**. Interestingly, 24% of the participating organizations have between 5 and 10 years of operation. Very few (4%) have less than a year of operation. The participating organizations with more than 10 years of operation represent about 44% of the surveyed SMEs. Unfortunately, the share of participating companies from the manufacturing sector was only 12%. Others are mostly from service industry (31.0%). Few are from construction and retail sectors (3 and 6%, respectively). However, the good response rate of 30% was from information and commutation technology (ICT). About 55% of the respondent organizations have between 10 and 50 employees, and 45% of the organizations have between 51 and 250 employees. The SMEs with approximate sales between B\$ 100,000 and B\$ 250,000 cover the highest response of 28%, and about 22% of the participating organizations did not disclose their sales' figure.
