**3. Description of the problem**

It is essential to ensure social diversity in public residential areas so that citizens with economic, social or integration challenges do not concentrate to a large extent in specific areas or neighborhoods [24]. Therefore, efforts have been made for several years to ensure a better balance in the so-called exposed residential areas, where such imbalance is a reality. The intention of this process, through outreach, is to listen to how the civic groups representing the area believe that a citizen involvement process must take place, partly because they feel invited to have an opinion regarding this issue and partly so that they can see that they have a real impact on how a debate about urban development develops. The experience gained from this process is gathered in a recommendation for how a future process towards a citizen-involved process of urban development can look for Gellerupparken and its surrounding areas. The process must also result in a series of instructions for several specific projects that will be supported and with which people are willing to proceed. A significant factor for a successful strategy to improve the future of citizens in vulnerable residential areas is the involvement of local citizens and local anchoring of the process [25]. It is only possible to find the right strategy by asking the citizens, after which it is only possible to implement the strategy by continuing to involve, motivate, and support the local population. Therefore, it is essential for the implementation of improvements in the housing area that citizens become engaged and motivated to take responsibility for the process, a process that will be new to a large part of the citizens with different ethnic backgrounds in the area and therefore a process with significant challenges, which is very crucial for the effectiveness and sustainability of the change.
