**5.1 Capitalization on knowledge problem within organizations<sup>5</sup>**

In what follows, we propose to define the problem of capitalization on knowledge within organizations, irrespectively of the different currents of influence that contributed to the emergence and propagation of the concepts of "capitalization of knowledge" and "knowledge management." So, we define the concept of capitalization on knowledge as follows [44]: "Capitalization on knowledge within the organization means considering some knowledge used and produced by the organization as a storehouse of riches and drawing from these riches interest that contributes to increasing the organization's capital" (p. 141).

Several problems co-exist. These problems constitute a general problem focused on crucial knowledge. They are recurring problems with which the company was always confronted. We classified them into four categories and their interactions, which are represented in **Figure 2**: Locate crucial knowledge, preserve crucial knowledge, enhance crucial knowledge, and actualize crucial knowledge*.*
