**Part I. Public Sector Crisis Management: Concepts, Trends, Strategies, and Tactics**

The crisis manager begins his work by conducting a rapid analysis of the system state, after which he develops an approach and implements measures to stabilize the situation. At this stage, all available resources (administrative, financial, and labor) are mobilized and special attention is paid to increasing the loyalty of the staff to the activities carried out. When a critical situation has been successfully stabilized, a detailed diagnosis is carried out to identify the key problems and causes of the crisis, which determines the best way to overcome the crisis situation as a whole.

The activity of the crisis manager is always temporary and stops as a result of a favorable overcoming of the crisis or vice versa—the destruction of the system. Therefore, the criterion for the success of a manager in emergency crisis management is effectiveness as an absolute measure of the presence or absence of a result—it either exists or does not exist.
