*Towards Agility and Speed in Enriched UX Evaluation Projects DOI: http://dx.doi.org/10.5772/intechopen.89762*

**5.3 Training of research assistants**

*Human 4.0 - From Biology to Cybernetic*

stand everything that these UX tests imply.

for an agile/UX development approach.

and is adapted to his or her needs.

**6. Conclusion**

**100**

analysis, and visualization of enriched UX measurements.

Finally, it is also important to consider the academic setting in which the lab team operates. Consequently, research assistants are students so that we must continually trained and mentored. This creates an extra level of preparation. UX tests require, *a priori*, rigorous preparation. Since research assistants are very involved in collecting and codifying the collected data, they must be able to under-

Hence, an examination of the different case studies of *Sprint projects* has allowed us to highlight several strategies and lessons learned in the hybridization of an agile/ UX approach. Notwithstanding, far from being a definitive methodological proposal that meets all the requirements of an efficient approach, the co-authors especially wanted to shed light on interesting lines of thought. The objective of such research is to find an approach that maintains and makes the iron triangle of project management more sustainable, i.e., reducing the time and operational costs while maintaining the quality and scope required by the client. Research is, therefore, continuing in this direction not only in improving the operationalization of such methods but also to make progress in the efforts to systematize the codification,

Since it is a new way of thinking Agile and UX methodologies, it is difficult to find different organizations that implement this methodology, explaining why all case studies are principally conducted within the same laboratory. Even though it helps to test and improve the methodology, it is also considered as a limitation. Since there are clear benefits for industrial practice in this area of research, studying other organizations that implement a similar or different methodology—merging Agile and UX approaches—would be beneficial for in depth and future research. On the one hand, the classic UX research model that generally prioritizes the perceptual facet of UX (focus group, interview, questionnaire, and observation) is enriched by psychophysiological UX measures. On the other hand, given the costs involved in purchasing the devices, their deployment, and the training required for the application of psychophysiological-enriched UX measures, the co-authors sees a great opportunity for complementarity and transfer of knowledge between industry and academia, principally because it allows the industry to take advantage of the academic environment and research context, in order to explore the best avenues

In conclusion, to the initial question as to whether enriched UX measures can be performed quickly enough to be included in an agile development, the answer is, therefore, yes. To create a UX project that follows the agile development guidelines, the key to success is to be able to steer its approach on numerous small incremental phases oriented on the users. The working sets as defined in the agile development oriented in functionalities should, as far as possible, be aligned with the users' needs and be tested by them early in the process, and later on during all the development phases, to insure that the final product is integrated harmoniously into the user's life

Furthermore, as proved by the case studies, significant findings could be made from testing the concepts and prototypes on participants. Therefore, it is important not to wait to have a finished and polished product before involving the user and having his or her perspective. With as few as a dozen participants and with a timeline of 2 weeks, it is possible to obtain quick insights that redirect the project

and that better align it with the real user's needs. The tests could be made on specific features, as well as on a complete product aiming to quickly eliminate erroneous assumptions. According to what is tested, different tools are available and various approaches can be deployed. It is then that the UX designer's expertise becomes important to identify which tools and approaches will help to obtain the desired answers.

However, as easy it may seem at first glance, the variables to be considered are numerous and deeply exposed in this article—the nature of the research, the nature of the elements (human and technical), the nature of the results, and the time constrains. Several answers about how the research team has been able to improve their effectiveness can be found in the article. Nonetheless, adding to these variables, it is also important to consider the prevalent mentality in certain industries, and very well anchored in conservative industries—such as banks, insurance, governments, etc.—that often do not want to test concepts or ideas—based on a fear of industrial espionage or reputation issues—and wait until they develop a full and finished product. Within these specific industries, an educational phase will be the first step to implement innovative approaches that aim towards agility and speed in enriches UX evaluation projects.
