**7. Opinions of participants**

**Table 13** shows the opinions of the participants obtained from the questionnaire. Participants' opinions as seen by their work can be regarded as subjective opinions, while visitors as objective opinions comparing both the manual and the BOSS team.


From these opinions, it is considered that the BOSS has a significant advantage

equipment of the operator. Prepare masks, gloves, face

*The BOSS contents and tasks performed by the BOSS team during the verification test.*


**Manual team BOSS team**

guards, and ponchos. -The flow line is the one with the arrow.

**Name of the works Remark**

Transport of necessary materials from the stockpiling warehouse ○ Confirmation of evacuation shelter safety and lifeline ○ Meeting ○ Opening box ○ Confirmation of the place of use in the facility ○ Installation of evacuation center information screens, etc. ○ Bulletin object ○ Installation of a reception desk and shelter information board ○ Preparation of hygiene equipment for the operator ○ First aid room ○ Preparation of dense contactor space ○ Preparation of space for people with fever and poor physical condition ○ Preparation of space for people who need consideration ○ Preparation of space for healthy people ○ Disinfection liquid ○ Confirmation of the number of available toilets and equipment ○ Installation of guide signs for available toilets ○ Pet space ○ Final confirmation of set location Δ Completion report Δ

*Disaster Management Process Approach: Case Study by BOSS for Disaster Response under…*

*DOI: http://dx.doi.org/10.5772/intechopen.94954*

Since the work can be grasped in the form of a flow chart, it is easy to understand the work to be performed next, and the instructions of the leader are apparent. It can be said that the instructions can be given while prefetching the flow. Clear instructions from the leader lead to a sense of security for the staff who act upon receiving the instructions and can prevent confusion at the worksite.

As shown in **Table 14**, the effects of the BOSS are summarized in terms of

since it can grasp the whole flow.

Is it okay if I put it on the floor?

*Statements of the leaders of both teams.*

quality, cost (burden), and period (working time).

**8. The BOSS effect**

**Table 11.**

**Table 12.**

**123**

#### **Table 10.**

*Manual contents and tasks performed by the manual team during the verification test.*

*Disaster Management Process Approach: Case Study by BOSS for Disaster Response under… DOI: http://dx.doi.org/10.5772/intechopen.94954*


#### **Table 11.**

*6.2.6 Omission of work*

*6.2.7 Leader's statement*

be done by other members.

**7. Opinions of participants**

BOSS team.

**Table 10.**

**122**

**Table 10** shows the manual's contents and the manual team's work during the

**Table 11** shows the BOSS contents and the work performed by the BOSS team

entered, it means that the work is completed and represented as ○. However, if the work is started but it is not completed, it is represented as △. All works in the BOSS

While the manual team leader performs the task, instructions were to the nearby member in the form of handing over the task. The leader is not aware of who should do the task. The team leader gives instructions while confirming what work should

On the other hand, the BOSS team leader specifies who will do what task and add a description of the specific work content. Besides, while confirming the com-

**Table 13** shows the opinions of the participants obtained from the questionnaire. Participants' opinions as seen by their work can be regarded as subjective opinions, while visitors as objective opinions comparing both the manual and the

**Name of the works Specific contents Remark**

Confirmation of reception place ○

Disinfection liquid ○ Mask ○ Gloves\_(if necessary) Face guard\_(if necessary) Pet card ○ Cheek sheet ○ Reception card ○ User list for people who need consideration ○ Health check-list ○

Blue sheet ○

Carry-out of carry cart Transport from stocking warehouse ○ Installation of shelter information screen Installation of shelter information screen ○

Preparation of reception equipment Non-contact thermometer ○

Pet space Bulletin object ○

*Manual contents and tasks performed by the manual team during the verification test.*

experiment test. Gloves and face guards were not prepared. It was stated, "If

during the verification experiment. If both the start and end of the work are

necessary," and it may have been decided that it is not necessary.

**Table 12** shows the statements of the leaders of both teams.

contents were carried out, and no omissions occurred.

*Natural Hazards - Impacts, Adjustments and Resilience*

pletion of work, the next work instruction will be given.

*The BOSS contents and tasks performed by the BOSS team during the verification test.*


#### **Table 12.**

*Statements of the leaders of both teams.*

From these opinions, it is considered that the BOSS has a significant advantage since it can grasp the whole flow.

Since the work can be grasped in the form of a flow chart, it is easy to understand the work to be performed next, and the instructions of the leader are apparent. It can be said that the instructions can be given while prefetching the flow. Clear instructions from the leader lead to a sense of security for the staff who act upon receiving the instructions and can prevent confusion at the worksite.
