Contents


Preface

Industrial engineering is an inter-disciplinary field designed to help organizations best utilize their resources in achieving their goals and objectives. This book presents the current state of the art of industrial engineering and provides useful information to those who wish to optimize their business practices. It will be of interest to researchers in the field of industrial engineering, industrial engineers and managers who want to develop systems to improve efficiency and productivity

**Dr. Ainul Akmar Mokhtar and Dr. Masdi Muhammad**

Associate Professor,

Perak, Malaysia

Mechanical Engineering Department,

Universiti Teknologi Petronas,

while increasing customer service and quality.
