Author details

Ikram Khatrouch1,2\*, Lyes Kermad1 , Anderrahman El Mhamedi<sup>1</sup> and Younes Boujelbene<sup>3</sup>


\*Address all correspondence to: Ikram.khatrouch@univ-st-etienne.fr

© 2019 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/ by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

5. Conclusion

Percentage of successful operations.

Figure 6.

Table 8.

Global similarities calculation.

Industrial Engineering

ing technique.

88

The proposed team building-selection model makes up for some shortages of previous models. An important contribution of this chapter is to bring in a practical case a theoretical modeling effort to describe a complex environment of health care services. The use of the first part of approach has allowed us to obtain high-quality solutions in very short commuting times, in spite of the size of the problem and the complexity of data and objectives. In the second part of approach, we present a team selection method based on a multicriteria aid model using case-based reason-

Case Global similarities Rank 1 0.3065 15 2 0.4065 11 3 0.9859 1 4 0.5367 7 5 0.3058 16 6 0.7178 4 7 0.8706 2 8 0.3177 13 9 0.2791 18 10 0.8595 3 11 0.5354 8 12 0.6232 5 13 0.6156 6 14 0.3129 14 15 0.4187 10 16 0.2753 20 17 0.2830 17 18 0.2791 19 19 0.3939 12 20 0.5118 9
