**Customization of the Telecommunication Market Based on the Application of the Concept of Service Products Customization of the Telecommunication Market Based on the Application of the Concept of Service Products**

DOI: 10.5772/intechopen.79030

Natalia V. Vasilenko and Alexey J. Linkov Natalia V. Vasilenko and Alexey J. Linkov

Additional information is available at the end of the chapter Additional information is available at the end of the chapter

http://dx.doi.org/10.5772/intechopen.79030

## **Abstract**

in erbium-doped fiber amplifiers, semiconductor optical amplifiers, Raman amplifiers, and other types of optical amplifiers. In semiconductor optical amplifiers (SOAs), electron-hole recombination occurs, whereas in Raman amplifiers, Raman scattering of incoming light with phonons in the lattice of the gain medium produces photons coherent with the incom‐ ing photons. In this chapter, the authors did the simulation for both the amplifiers. The re‐ sults showed that the transmission distance of the fiber Raman amplifier (FRA) is much further than the SOA shown by BER and Q-factor. However, this FRA system has higher

*Chapter 6* attempts to introduce the benefits and challenges of the Internet of Things (IoT)

It is believed that the students who seek to learn the latest advanced research in telecommu‐

**Mohammad Abdul Matin**

Department of Electrical and Computer Engineering

North South University, Dhaka, Bangladesh

power consumption when compared to the SOA system.

for telecommunications networks.

VIII Preface

nication networks will need this book.

The analysis of the structure and dynamics of the main indicators of the Russian telecommunication services market shows the achievement of saturation state of this market and the exhaustion of extensive sources of growth. Given the presence of a complex of negative socioeconomic factors, the source of maintaining the market positions of telecommunication companies is the customization of the services offered. For this purpose, the concept of the service products can be applied, involving the inclusion of the additional, accompanying and derivative services into the customer service package. The prerequisites for the application of the concept of the service product in the telecommunication field are the availability of the multiattribute properties and interdependence of elements in the product of that field. On the telecommunication market we can consider three types of service products. Customization of the Russian market of telecommunication services is carried out taking into account its strong state protectionism, which is conditioned by the strategic importance and the high social significance of the telecommunication industry. Saturation of the market in the conditions of oligopoly and sophistication of consumers stimulate the telecommunication companies to include in their market offer the service products of all three types.

**Keywords:** telecommunications, technologies, services, telecommunication services market, service product, customization, additional service, accompanying service, derivative service
