**7.1 Skilled interviewer and excellent listening skills**

Coaches help guide the coachee to develop their own insight and synthesize knowledge during coaching sessions. It is vital that the coach has the skills to guide the coachee in learning toward self-reflection and new knowledge. This requires a balance of both active listening for areas where insight may be lacking, and the ability to guide interviews in the desired direction. It is important that the coachee not only provide the information directly, but also allow the coachee to realize new insights themselves.
