**7. Coaching: the traits of a coach**

Unlike mentoring, coaching is not necessarily a confidential relationship. A more supervisory role is also provided to the coachee. Although some goals may require that a coach is an expert in the same field as the coachee (e.g., improving surgical techniques), this is not always the case. The key characteristics seen in good coaches include: being a skilled interviewer with excellent listening skills, being analytical and observant, being able to provide meaningful performance feedback, and being able to possess appropriate qualifications [20].
