**3.1 Extensive training of technology transfer offices staff**

An extensive training of staff from newly established TTOs via workshops and short courses was perceived by all participants as critical to ensure that the office functions swiftly and efficiently. Furthermore, they reported that the success of any strategic activity depends upon motivated, knowledgeable as well as empowered staff. However, they stressed that relevant workshops and courses that are in line with the office's strategic goals should be prioritised. Some of the participants were also of the view that newly established TTO staff must not attend all technology transfer or IP-related courses/workshops. This was based on the fact that the duties of TTO staff are both university-based and outside-university based. For instance, they asserted that the staff must educate the researchers and students within the university about the various technology transfer issues including IP protection and commercialisation, and also search and approach/visit potential funders for IP commercialisation outside the university.
