**3. Feedback**

The in-game feedback relates to the game goals. So, in-game feedback pertains to your performance as a researcher and the score on team spirit and customer relationship KPIs. Post-game feedback (**Figure 6**) pertains to the meta-goal of the game and provides feedback on how the player dealt with conflict situations: what was done vs. what was needed in terms of influencing, per scene. Additionally, pointers to other educational resources for further development of leadership competence are provided.

**Figure 6.** a–d. Post-game feedback.
