2. Theoretical background

The municipal authorities, on the other hand, are closely paying attention to the data gathered and its usability for punctual service creation cost efficiency of the services. The new solutions and gadgets have to be also interesting and easy to use for senior citizens. There is lack of

Digitalization is rapidly increasing, and enterprises must find new ways to innovate for business advantage. Through digital transformation by using technologies, e.g., artificial intelligence, data mining, machine learning, and open data, it is possible to create new smart services or renew health pathway by lean operations. It is essential to manage the available open and gathered life cycle data as data to service process to produce value-added services to home environment for

Caring for elderly people need responsible business leadership and democratic innovation culture and co-innovation. This article introduces also some features of how ethical values are fulfilled when applying digitalization in caring older people at home by the methods of responsible business leadership. In order to sustain competitive advantage, health technology companies making products and solutions for the use of healthcare and well-being are expanding their product offering to service solutions over the product life cycle. Responsible leadership is understood as a social-relational and ethical phenomenon, which occurs in social

Services are created to support the elderly and their families in maintaining a high-quality life at home. It shows that the Internet has had a positive impact on the health information acquired by seniors but not all seniors. There is lack of information behavior research involving especially the oldest group of people. The objectives of digitalization in home care envi-

• To support and increase the autonomy of older people and independent coping at home

Healthcare and well-being technology companies have started a project TELI in Finland to promote business opportunities in implementing digitalization into the healthcare and wellbeing solutions. Häme University of Applied Sciences is focusing on digitalisation of home care in this article. University has together with the municipal authorities established real-life piloting environments to enhance the adoption of the healthcare and well-being sector technology and digitalization in the way of using the data gathered in building semantic infrastructure to support service environment in creating integrated services for elderly customers. The objective is to determine how the gathered data can be used in optimizing service processes, logistic routing, and focused use of medicine and medical equipment at home visits. However, there is missing generic data to service process, common ontology, and semantic architecture to use the gathered data for service optimization. Common ontology is essential as shared domain knowledge in services [1]. Communication and data transfer infrastructure in

• Standardization of the formal semantics to enable data and service management on

• Efficiency and effectiveness of nursing at health and well-being environments

information in behavior research involving especially the oldest group of people.

senior citizens.

108 Data Mining

ronments are:

home care services require:

healthcare pathway

processes of interaction communication.

Key elements of the new service approach are the innovative solutions and revised healthcare and social welfare legislative reform proposal. The reform aims also to promote cooperation between municipal officers, local universities, and digital equipment and service system suppliers.

Services are continuously being created in Europe to support the elderly and their families in maintaining a high-quality life at home [3]. The Internet has had a positive impact on the health information acquired by seniors but not all seniors [4]. There is lack of information behavior research involving especially the oldest group of people.

Digitalization of services and information management are no longer a question of if, but of when, and to what extent it will influence a specific well-being sector. It is no longer a negative reactionary tactic to moderate home care service environment but a positive proactive strategy to accelerate long-term service environment. It is not just about data and service management, but a social and healthcare-changing paradigm integrating innovation, differentiation, and transformation.

There is a new logic behind open innovation which embraces external ideas and knowledge in conjunction with internal R&D [5]. This offers a novel way of creating value. New value for the customer is created in the form of a product or service offering, and it results in life cycle innovation [6]. It is essential to know whether there is also a transition into a new business model of the well-being service. System thinking is the art of simplifying complexity [7]. It is about seeing through chaos, managing interdependency, and understanding choice. Concepts are important to explain chaos.

It is substantive to increase awareness of Industry 4.0 outside the group of industrial key stakeholders. There is lack of understanding on the importance of the need of implementing common Internet of technology, IoT, infrastructure on all stakeholders (large and small firms, healthcare authorities, and municipals) [8]. The widespread adoption of information and communication technology (ICT) is increasingly accelerating the blurring of boundaries between the real physical world and the virtual one. The linkage is becoming increasingly smart [9]. Presently Industry 4.0 is more industrial driven, but this will change and broaden out. Company democracy model [10] can be characterized as a multidisciplinary science, as it integrates many management (strategy, leadership, etc.), engineering (process knowledge, innovation), social (human resources, ethos, etc.), financial (marketing, extroversion, etc.), and other disciplines.
