*Effective home support services for people living with dementia recognise the cultural need of clients and their caregivers/families.*

The PSN Enliven geographical region covers a wide mix of culturally diverse populations. As a consequence, each of the regional managers has worked very hard to develop service and staff capacity to meet the particular cultural needs of their area. Service coordinators endeavour, when possible, to match support workers with clients of the same ethnicity. A client reported on the value of this approach when English was a second language. Key stakeholders also discussed the importance of developing culturally sensitive services that respect the ethnic needs of clients and their caregivers/families.
