*Effective home support for people living with dementia requires the service provider to undertake regular service evaluations.*

All managers stressed the importance of Enliven's commitment to evaluating its provision of home support services. Service assessment took a range of forms including informal evaluation undertaken through client, caregiver/family and staff feedback. Regular Formal evaluations are undertaken through service coordinator case-reviews and service Results Based Assessment (RBA) evaluation. All key stakeholders remarked on the importance of service providers evaluating service delivery.
