*9.2.2.2. Collaboration*

Collaboration is often seen as the most desired technique [54]. Through the collaboration tactic, one focuses on both high concern for others (cooperativeness) and high concern for self (assertiveness) in conflict management [51, 52]. The collaborative technique can be described as integrative and cooperative because it constructively searches for information that can be used to develop mutually satisfactory agreements [55, 56]. Collaboration can also be described as smoothing, which focuses on common interest between parties and deemphasize differences [49, 57, 67]. In some situations, cooperation has to evolve and grow over time allowing for small victories to build trust while enabling flexibility and learning [68].
