**Preface XI**


Cem Karabal


Preface

organizational conflict.

retical issues on managing organizational conflicts.

depending on their realities and priorities.

Human beings depend on their own work for their livelihood and to be recognized in soci‐ ety. However, this work can be full of conflict at different levels. These conflicts may have positive or negative effects on the relationship between employees and leaders. For this rea‐ son, this book emphasizes different perspectives of conflict resolution and conflict manage‐ ment in diverse settings and areas to give readers insights into how to deal with

In the first section of this book, readers will see different theoretical reviews on organiza‐ tional conflict, highlighting organizational performance, organizational values, organiza‐ tional trust, social capital, and complex adaptive systems. In the first chapter, readers are introduced to the uses of conflict theory to distinguish between six conflict types that are especially important from an organizational perspective. The next chapter shows how con‐ flicts in an organization might be used as indicators of organizational real values. The third chapter emphasizes organizational trust as a conflict management tool in contemporary work organizations using an explanatory design. The fourth chapter examines how and why the conversion of social relationships into profits can result in conflicts at all organiza‐ tional SC levels. The final chapter of the section focuses on adaptive leadership as one lead‐ ership style that suits organizations with the capabilities of reacting quickly to changing environments. These five chapters help readers to make a mental map of some major theo‐

The second section of this book looks at empirical studies regarding organizational conflicts. The first chapter of this section focuses on the issue of a dispositional vs. situational ap‐ proach to explore the ways of conflict resolution by managers. The second chapter looks at resistance to change and conflict of interest and intends to reveal elements that create a po‐ tentially resilient potential in protecting personal interests. In the third chapter, the empha‐ sis is on conflicts as a springboard for Metallica's success. The purpose of this text is to analyze how Metallica has utilized conflicts in creating changes in the music industry and growing into the biggest heavy metal band in the world over the last 25 years. The fourth chapter on drivers of innovation deployment affecting the marketing and sales relationship investigates the antecedents of information management and their effects on formalization and joint planning as drivers of marketing-perceived relationship effectiveness during the formalized process of new product deployment. The last chapter is an overview of the im‐ pacts of national culture on the use of bonuses for teamwork. In this chapter, the author aims to analyze how cultural dimensions can facilitate or not the diffusion of bonuses for teams. As a result, we may say that organizational conflict can be managed in different ways

Chapter 10 **Impact of National Culture on the Bonus' Use for Teamwork 171** Ginevra Gravili
