**Author details**

This study verified the relevance of the technology acceptance and PZB models to digital learning research. When digital learners perceived that the digital learning system did not require time and effort to understand, and was also easy to master and use, they started to feel that the use of the system could help them to gain the knowledge that they were seeking and to believe that the system was useful. When users perceived that the digital learning system was useful, they started to adopt a positive attitude toward the system, which led to a willingness among users to continue using the system. When digital learners perceived that the digital learning system was easy to use, they started to adopt a more positive attitude toward the system, which led to a willingness among learners to continue using the system. Overall, the attitude of users with respect to the use of the digital learning system was influenced by their subjective perceptions of the system. This study did not uncover any significant relationship between reliability and perceived usefulness, or between responsiveness and perceived ease of use and perceived usefulness. The study proposes the prioritization of a simple and clear design during the planning stage of the digital learning system [28]. This should cover the design of the interface and the provision of clear instructions to users in order to increase the system's ease of use. As discussed above, company employees who participate in digital learning have to develop solutions that take into account the customer's point of view. These employees need to respond to the demands of customers enthusiastically. Through the digital learning interface, employees can interact with customers and guide them on the use of the interface, thus making it easier for these customers to familiarize themselves with the interface. Through these two approaches, the implementation of professional English education and training courses

Web designers should develop websites that are easy to use and that provide service information immediately as it is updated [27]. Clients are also interested in personal security and privacy, which should be protected. Many adults do not understand how to use a computer; however, because these people are also target customers, a teaching plan for using a company's website should be provided to them. Moreover, an optimal website must be well-

English e-learning websites have become important tools for companies across the globe. However, the English e-learning quality must be improved for users. Current learning strategies not only utilize traditional education methods but also use English e-learning websites.

(1) Thoroughly research clients' satisfaction with the crucial factors of English e-learning

can be further improved [29].

218 Management of Information Systems

**4.1. Suggestions for web designers**

**4.2. Suggestions for future researchers**

The following suggestions are for future researchers:

**4. Suggestions**

designed [27, 29].

websites.

Paul Juinn Bing Tan1 \* and Ming-Hung Hsu2

\*Address all correspondence to: tanjuinnbing@gmail.com

1 Department of Applied Foreign Language, National Penghu University of Science and Technology, Magong, Penghu, Taiwan

2 Department of Electrical Engineering, National Penghu University of Science and Technology, Magong, Penghu, Taiwan
