**Author details**

**H5.** The cognitive perception of a tourist destination has a direct positive effect on the hedonic

Symbolic Benefit

R2 0,37

Functional Benefit

R2 0,54

Hedonic Benefit

R2 0,67

Satisfaction

R2 0,68

β 0,48

β 0,39

*β 0,08*

**H6.** The cognitive perception of a tourist destination has a direct positive effect on the sym-

**H7.** The affective evaluation of a tourist destination has a direct positive effect on the func-

**H8.** The affective evaluation of a tourist destination has a direct positive effect on the hedonic

**H9.** The affective evaluation of a tourist destination has a direct positive effect on the symbolic

This study includes an analysis of certain factors as antecedents to tourist satisfaction. Specifically, the functional, hedonic and symbolic benefits the visitor perceives. The findings provide a basis for concluding that the functional and hedonic benefits play a key role in creating tourist satisfaction. On the other hand, the symbolic benefit has been found not to be a fundamental factor in order to achieve tourist satisfaction. The hedonic benefit has been confirmed to be a multidimensional factor, based upon the perception of the tourist destination in terms of: (1) visual attractions; (2) escape from routine (3) leisure; (4) intrinsic pleasure. At the same time, the functional, hedonic and symbolic benefits perceived have been determined to be a consequence of cognitive perception and the affective evaluation of the tourist destination by the tourist. Considering the strong link between tourist satisfaction and their likelihood to

benefit perceived by the tourist (*β* 0.50; *p* < 0.01).

Cognitive Perception

β 0,50

β 0,47

48 Mobilities, Tourism and Travel Behavior - Contexts and Boundaries

β 0,56

β 0,44

β 0,65

β 0,42

Affective Evaluation

**Figure 2.** The estimated structural model.

benefit perceived by the tourist (*β* 0.65; *p* < 0.01).

benefit perceived by the tourist (*β* 0.42; *p* < 0.01).

**5. Discussion and conclusion**

bolic benefit perceived by the tourist (*β* 0.44; *p* < 0.01).

tional benefit perceived by the tourist (*β* 0.56; *p* < 0.01).

Enrique Marinao

Address all correspondence to: enrique.marinao@usach.cl

Departamento de Administración, Facultad de Administración y Economía, Universidad de Santiago de Chile, Santiago, Chile
