**8. Conclusion**

In this chapter, for the first time we examined the phenomenon of bullying, very common, complex and important public health problem among school students. Then, we described two tools for preventing bullying. The first tool is represented by the empathy, ability to share and understand emotional states of others. This construct helps to better understand the experience of social exclusion because it allows to change point of view.

Subsequently, we explain the importance of the mediation, useful to cope interpersonal conflicts. Using the mediation tool, students can learn that many forms of conflicts, including violence, can be solved by identifying the causes, discussing them and practicing nonviolent methods and behaviors. This process helps students to become more aware of positive aspects present during the conflict and the power that they have in making important, positive and new choices. Through the description of an Italian project "Mediamente Bullo," we examine an example of integrated application of this two tools, empathy and mediation. Results demonstrated that both of them can decrease level of bullying and thus improve the level of cooperation among students The goal of this chapter is to provide a contribution about preventing and intervention to bullying among school-aged youth for future directions and intervention efforts.

*"I like to listen. I have learned a great deal from listening carefully. Most people never listen." -* Ernest Hemingway.
