**Acknowledgements**

The authors would like to thank the Director of Health Malaysia for the permission to publish this book chapter. Special appreciation goes to Kedah, Pahang, and Johor Hospitals for their participation in this research. The study received no funding support.

### **Appendix A: survey questionnaire**


survey by indirectly forcing them to choose what they believe to be the most important attributes for the system effectiveness and to rank those attributes by importance score in a clearly map rep‐ resentation. This powerful technique can be extrapolated and applied to other organizations or countries with extreme budget tight while offering efficient resource consumption. In achieving minimal health expenditure, IPMA can be further explored on how it will achieve potential cost

The authors would like to thank the Director of Health Malaysia for the permission to publish this book chapter. Special appreciation goes to Kedah, Pahang, and Johor Hospitals for their

savings by prioritizing health‐care spending in both developed and developing nations.

**1.** effuse\_1: HIS enables me to complete my tasks successfully in a few easy steps.

**6.** sysi\_1: I only need to enter and save data once, then use the system with multiple HIS modules.

**8.** sysi\_3: The connection between different HISs is critical to enable coordinated patient care.

participation in this research. The study received no funding support.

**3.** effuse\_3: HIS allows me to provide the right medications to patients.

**5.** adin\_2: Adequate computer hardware is critical for me to use HIS.

**7.** sysi\_2: The cost for patient's treatment is reduced with the use of HIS.

**18.** recqual\_2: HIS contents are consistent when viewing from other computers.

**Acknowledgements**

48 Advances in Health Management

**Appendix A: survey questionnaire**

**2.** effuse\_2: HIS allows me to prevent misdiagnosis.

**4.** adin\_1: Faster network access is critical for me to use HIS.

**9.** secc\_1: I believe my HIS does not allow unauthorized access.

**10.** secc\_2: I believe my HIS protects patient's information. **11.** secc\_3: I believe my HIS has a robust security control.

**14.** syscom\_2: HIS fits the way I work and my work styles.

**12.** secc\_4: I feel secure and safe using HIS.

**15.** syscom\_3: HIS fits my clinical practices. **16.** syscom\_4: HIS fits my patients' needs.

**17.** recqual\_1: Access to HIS contents is timely.

**13.** syscom\_1: HIS fits my workflows.


#### **Author details**

Mohd Idzwan Mohd Salleh1,2\*, Rosni Abdullah1,3 and Nasriah Zakaria1,4

\*Address all correspondence to: mdidzwan83@gmail.com

1 School of Computer Sciences, Universiti Sains Malaysia, Penang, Malaysia

2 Faculty of Information Management, Universiti Teknologi MARA Malaysia, Kelantan, Malaysia

3 National Advanced IPv6 Centre of Excellence, Universiti Sains Malaysia, Penang, Malaysia

4 Medical Informatics and e‐Learning Unit, Medical Education Department, College of Medicine, King Saud University, Saudi Arabia
