**1. Introduction**

Knowledge management (KM) has been recognized as an imperative element for leveraging organizational effectiveness and performance. Organizations practicing effective KM meth‐ ods achieve positive results in their organizational competitiveness, particularly innovation and creativity [1–3]. Despite the positive effects of KM, research on the KM pillars remains diverse. This study examines the interplay of the three major KM pillars acting as the platform for effective KM instigation.

On the basis of interviews with KM‐intensive organizations, their good practices were catego‐ rized through a thematic analysis. Thereafter, an exploratory quantitative study from a sample

© 2016 The Author(s). Licensee InTech. This chapter is distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. © 2017 The Author(s). Licensee InTech. This chapter is distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

of 44 respondents in different organizations was conducted to examine the relationship of the three major KM pillars. The survey results were further examined to evaluate the effects on organizational performance. Organizations harnessing a hybrid strategy to balance deployment of people, process, and technology gain positive results in their performance. The findings can provide direction for future studies to facilitate management in the deployment and integration of the KM pillars for attaining desirable organizational outcomes.
