**5. Possible solutions**

The people who are producing product instructions should be trained to write and produce effective product instructions. They should understand standards for formulating instructions and be able to apply them while doing their jobs.

To make product instructions easily accessible, easily stored and updated, they could be created and distributed digitally, through networks, for example Internet or 3G networks. This will provide product instructions available at anytime, from anywhere around the world and could be translated into multiple languages with a very low budget for maintenance. There were 1,966,514,816 Internet users around the world in June 2010. The number has grown by 444.8 % between 2000 to 2010, and it is still growing (internetworldstats.com, 2010). On the other hand, based on Nielsen's estimate (2010), 50% of US mobile subscribers (142.8 million) will be Smartphone users by 2011, which means they could get access to a 3G network very easily on their phones. Similar trends are actually happening everywhere across the world.

To fulfil requirements from users with different intelligence levels and learning styles, instructions could involve multiple media for example, sound, music, animation etc., as well as the traditional media of text and images. Product instructions might also be interactive so that they could be read in almost any order. Once instructions are designed to be interactive rather than linear, they can be read by choice. This should enable the users to reread instructions and to repeat the tasks when an error is discovered. This will also minimise the amount of time spent on reading instructions, especially for those inexperienced users who have little prior knowledge. Also, a combination of minimalist and systematically complete instructions might be able to offer the most productive learning experience.
