**4. Current solutions**

Facing all these problems with product instructions, some actions have been taken to alleviate the frustrations. To make product instructions more comprehensible and effective, standards for formulating instructions are available and textual materials on how to write instructions are provided. Meanwhile, info-graphics have been studied by some designers and academic researchers so that graphics can be used to aid the presentation of information. However, related standards are limited and dated; research focused on the accessibility and inclusive design of product instruction is very rare; problems of product instructions are not completely and successfully solved and users are continuing to suffer from annoyance caused by poor product instructions. It is necessary to carry out a systematic and up to date study to improve the performance of product instructions, especially in this digital age.

Product Instructions in the Digital Age 45

Fig. 6. A photo of the selected product and its original instructions.

Fig. 7. Layout for the redesigned printed version of product instructions.
