**Author details**

The Figure 20 shows two sterilizers:

96 Advances in Industrial Design Engineering

door horizontally

**6. Conclusions**

**Acknowledgements**

**•** Sterilizerwithslidingdoorvertically–before the applicationofTRIZmethodology(Fig. 20a). **•** Sterilizerwithslidingdoorhorizontally–aftertheapplicationofTRIZmethodology(Fig.20b).

(a) (b)

**Figure 20.** a) Former sterilizer AMARO 5000 with the door vertically; (b) New sterilizer AMARO 5000 with the sliding

This project aims to achieve significant improvements in the quality of the sterilization process, simplifying the maintenance of the equipment, the traceability of the processes and equipment, the quality of work of the operators of sterilization station, making easier the sterilizer manufacture and assembly processes, the improvement and introduction of a new concept of charging system of the sterilizer. The developments described will allow company to submit an innovative concept that will be introduced in hospitals of medium and large dimensions.

The constant need for change, results in a current trend in industrial design activities. The industrial projects must achieve its objectives. Design teams need powerful and highly efficient analytical tools. One of the most important factors for the success of a project is the generation of ideas and innovation. The lack of creativity can lead to the failure of a project. Borderless

The TRIZ methodology, with its strong theme of innovation, can contribute to accelerating the resolution of problems in the industrial design activities [11]. The TRIZ analytical tools would be very useful for schematization of project tasks, structural analysis, identification and

The present author would like to thank the Faculty of Science and Technology of The New University of Lisbon (UNL) and the Portuguese Foundation for Science and Technology (FCT)

communication, information and innovation are crucial for design competitiveness.

formalization of contradictions and problematical situations and its solving.

Helena V. G. Navas

UNIDEMI, Department of Mechanical and Industrial Engineering, Faculty of Science and Technology, New University of Lisbon, Portugal

### **References**


**Section 2**

**Industrial Design Perspectives**

**Industrial Design Perspectives**

**Chapter 5**

**The Design of Product Instructions**

Dian Li, Tom Cassidy and David Bromilow

http://dx.doi.org/10.5772/54011

**1. Introduction**

product instructions.

**2. Suggested design process**

Additional information is available at the end of the chapter

This chapter follows the chapter 3 (Product Instructions in the Digital Age) in Industrial Design - New Frontiers (2011) and describes the design process used in designing effective hard copy and interactive digital instructions for a selected product, which was a photo table. In this research, the printed and multimedia instructions had to be planned, using exactly the same contents, text and illustrations, in different formats to find out the impact of different media on instructions. The authors referred to literature, related research and design examples then developed the product instructions and developed a practical design process for designing

Pettersson (2002) suggests a design process for instructional messages, which comes with six steps: 1) Analyse requirements; 2) Plan contents; 3) Design language of messages to commu‐

This paper gives an overview of what to do when dealing with instruction design but further details are not explained. Two aspects of these steps, the design of language and testing are also recognised as important by other researchers. Sherman & Craig (2003) used case studies to understand the design of user documentations and instructions. Their study involved both the language communication and evaluating/ testing of documentations; the overall design processes were not mentioned. Similarly, ISO/IEC GUIDE 37(1995) suggested two types of assessing methods for general user instructions: desk research and user testing. Again it did

> © 2013 Li et al.; licensee InTech. This is an open access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use,

© 2013 Li et al.; licensee InTech. This is a paper distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

© 2013 Li et al.; licensee InTech. This is a paper distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and

distribution, and reproduction in any medium, provided the original work is properly cited.

reproduction in any medium, provided the original work is properly cited.

nicate; 4) Deliver and present messages; 5) Testing; 6) Refine designs.

not make suggestions on the design process of general instructions.

**Chapter 5**
