**2. Problem statement**

KMS requires a synergetic effort from an array of disciplines and perspectives armed with the correct technological tools to be the driving force towards a knowledge-sharing environment. Any KMS ought to look into the needs and demands of its people including cultural and organizational norms should it live up to its expectations and survive the test of time.

Software engineering as a body of knowledge does not encapsulate people, cultural and organizational facets in a holistic sense within its software development processes. Herein lies the gap.
