**2.4.1 The steps involved in making a tutorial**

Usually the tutorial starts with an introductory section that informs the student about the objectives and the nature of the lesson (Borza et al., 2007). The information is then presented in a determined form. Questions that are addressed to the student receive an answer. The program considers the student's response and provides a reaction in order to strengthen the understanding and to increase student performance.

The constituent parts of the tutorial are:


Usually there are several steps to be followed when creating a tutorial:

