**QUALITY ASSURANCE AND MANAGEMENT**

Edited by **Mehmet Savsar**

http://dx.doi.org/10.5772/2235 Edited by Mehmet Savsar

#### **Contributors**

Kevin Ohliger, Christian Kroehnert, Christian Heinze, Athanassios Vozikis, Marina Riga, Kozo Koura, Juha Kettunen, Geoffrey Doherty, Cecilia Latrach Ammar, Ingrid Demandes, Naldy Febre, Vesa Hasu, Peter Liggesmeyer, Achim Ebert, Jens Heidrich, Henning Barthel, Patric Keller, Yi Yang, Axel Wickenkamp, Victor Reyes-Alcázar, Antonio Torres-Olivera, Diego Nunez-García, Antonio Almuedo-Paz, Cathy Balding, Renan Prasta Jenie, Dietmar Winkler, Stefan Biffl, Yuan Li, Houyi Zhu, Yuji Okita, Panagiotis Trivellas, Pantelis Ipsilantis, Ioannis Papadopoulos, Dimitris Kantas, Alberto Amaral, Alison Haywood, Beverley Glass, Elena Condrea, Anca Cristina Stanciu, Kamer Ainur Aivaz, Yasuo Iwaki, Carmen Montecinos, Luis Ahumada, Alvaro Gonzalez

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#### **Notice**

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First published in Croatia, 2012 by INTECH d.o.o. eBook (PDF) Published by IN TECH d.o.o. Place and year of publication of eBook (PDF): Rijeka, 2019. IntechOpen is the global imprint of IN TECH d.o.o. Printed in Croatia

Legal deposit, Croatia: National and University Library in Zagreb

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Quality Assurance and Management Edited by Mehmet Savsar

p. cm. ISBN 978-953-51-0378-3 eBook (PDF) ISBN 978-953-51-5114-2
