**7. Conclusion**

Globally, there has been a massive shift in different models deployed by higher education providers to deliver what is seemingly a seamless experience for their students over the last two decades. However, the complex ecosystem that has evolved largely employs a complex web of commercial educational service providers [46]. The aspirations, however, of our institutions to harness technology and to partner with companies to create platforms for university education provide us opportunities to reconsider the educational fundamentals to be addressed by institutions who are increasingly working in the virtual space. This has largely been facilitated by the shift to vendor platforms based in the cloud that now link to large data sets that can enhance the capacity to provide more personalized learning experiences. As companies like Microsoft have demonstrated, modern productivity platforms can rapidly redefine the expectations being placed on education. These players that have significant market dominance and control over their partners who willingly operate within their ecosystems need to be considered, not necessarily with suspicion, but certainly with caution.

So what will the learning management system of 2028 look like? It is a space that enables our students to participate in education with the knowledge that the system will assist them where needed. It will provide them with the tools they need to be ready for the world of work and this is handled in such away as to be seamless and connected to their peers. It is a system that enables our teachers to choose a suite of tools that will match the expectation of the employers they are preparing their students to engage with. It is a system that is intelligent, in that it learns, extends and supports the aspirations of those who use it in a personalized way.

*Perspective Chapter: The Learning Management System of 2028 and How We Start Planning… DOI: http://dx.doi.org/10.5772/intechopen.110120*
