*6.4.4 Evidence of a core set of indicators to monitor institutional performance on community engagement*

Findings in this section revealed that the University of Cape Town and WITS had set clear targets to be achieved annually per discipline [29, 46]. On the contrary, universities at the lower rank provide broad statements only. According to the strategic plan development, indicators provide direction and guidance on what should be achieved [18, 28]. Such indicators are the yardstick or standard of facility performance. Without a clear definition of objectives, there will not be purposeful actions at various levels of operations to achieve the desired goals.
