**Author details**

Rajenlall Siriram\* and Chantelle du Plessis North-West University, Faculty of Engineering, School of Industrial Engineering, Potchefstroom, North-West, South Africa

\*Address all correspondence to: raj.siriram@nwu.ac.za; raj@alpha-concepts.com

© 2024 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

*Quality Planning, Assurance and Control in Manufacturing, Industrial Projects and Services… DOI: http://dx.doi.org/10.5772/intechopen.113995*
