**5. Preliminary lessons from the pandemic and implications over the use of technology**

While different economic actors faced digital challenges, the use of technology, nonetheless, enabled firms, households, and governments to provide critical services, including facilitating access to finance, offering medicine, transporting goods, fostering online learning, and enabling communication over distance and e-tourism [55]. The paper draws four preliminary lessons, including building trust in public institutions; investing in technology; considering mobile technology as a two-edged sword; and leveraging technology for all sectors.
