**2. Problem statement**

According to Yin [2], a problem statement is an essential component of a study that identifies and describes the issue or gap in knowledge that the research aims to address. It provides an explicit statement of the problem. In this particular study, the problem is that special needs learners SNL) encompass a diverse group of individuals, including those with intellectual disabilities, learning disabilities, autism spectrum disorders, and sensory impairments. These learners often require additional support and accommodations to participate effectively in educational settings and achieve their full potential. Traditional educational approaches may not always address their individual needs, leading to possible gaps in their learning outcomes and limited opportunities for engagement. Developing effective strategies and interventions to support these learners is crucial to ensure their inclusion and overall success. This study aims to answer the following research questions: using comprehensive literature, the study hopes to come up with strategies on how AI can be used to personalize learning experiences for special needs learners, to determine what the benefits and limitations of using AI in supporting special needs learners (SNL) are. The study further sought to establish how AI technology can be integrated into existing educational frameworks to ensure inclusivity and accessibility.
