**4. Implications**

Some previous research investigated the relationships between certain components related to business intelligence such as the analytical capacity on one side, the dynamic capabilities, and the performance of the organization on the other side. However, there is still a lack of research that examines the impact of business intelligence on certain internal mechanisms of company performance [26, 77], in particular on sustainable innovation. This paper contributes to fill this research gap by examining how business intelligence can contribute to sustainable innovation through dynamic capabilities. It aims to explore the role of business intelligence in the development of dynamic capabilities and its direct and/or indirect contribution to innovation activities and the sustainable organizational performance of companies. Precisely, this study proposes a research model which shows the importance

*Business Intelligence: An Important Tool to Develop Dynamic Capabilities and Sustainable… DOI: http://dx.doi.org/10.5772/intechopen.110200*

of business intelligence to build the technological dynamic capabilities that led to sustainable innovation. Although this paper presents only a theoretical study, it proposes a research model which can guide managers to make the best choices regarding investment in technological resources such as business intelligence [78].

Practically, to achieve global performance and be more competitive, firms' managers need to question the ability of their organizations to innovate, which leads them to mobilize the dynamic capabilities for developing innovative products and services that lead to disrupting and energizing the market [79]. The research of [68, 80] using a survey of 175 Greek companies highlights that dynamic capabilities play a mediator role in the relationships between business intelligence and innovation (incremental and radical innovation). Given the importance of business intelligence in creating new knowledge [81, 82] and its contribution to developing dynamic capabilities [71], which lead to sustainable innovation, firms need to consider and give more attention to investing in digitalization and analytical technologies. Dynamic capabilities help firms to reconfigure resources continuously and achieve sustainable growth [6, 9, 83].
