**Author details**

David Felipe Mares Silva and Aida Huerta Barrientos\* Faculty of Engineering, Department of Operations Research, National Autonomous Mexico University, Mexico City, Mexico

\*Address all correspondence to: aida.huerta@comunidad.unam.mx

© 2023 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

*A State-of-the Art Survey on Chatbots Technology Developments and Applications in Primary… DOI: http://dx.doi.org/10.5772/intechopen.110847*
