**5. Conclusion**

The need arises to analyze and deepen an adequate legal framework, so that both citizens and companies can trust the technology with which they interact, have a predictable legal environment, and have the effective guarantee that their rights will be protected and freedom.

For this reason, we propose the need to review certain criteria to prevent liability from being diluted with respect to the operations carried out by service providers, if the criteria for the applicability of the legislation are not sufficiently clear.
