**7. Conclusions**

While this information in this chapter is focused on the differences between the generations, it is worthwhile to point out some similarities as well. Notably, several generations have similar descriptors. However, the magnitude of how much that descriptor applies is what changes over time. For example, Traditionals, Boomers, and Xers all value action more than words, but that characteristic became less prominent over time. While Millennials and Gen Z both value words more than actions, it seems more apparent in Z so far. It is also notable that beneficence is a common thread throughout the generations. It seems wanting to know that we are contributing to the greater good is a universal attribute.

Since empathy comes from being able to put oneself into another person's shoes, understanding each other's backgrounds that contribute to our personality traits will also contribute to our empathy. This, in turn, hopefully, will improve our communication and, therefore, our teaching results. Knowledge of generational differences can also be used by students and preceptors in their communication with patients.

This chapter has outlined many characteristics of various generations and communication strategies to use with them. Of course, these are broad generalizations, and other factors like personality type, cultural background, and personal history may keep some people from being stereotypically like the rest of their generation. That is why getting to know your learners by asking them about themselves and their goals is important for the teacher and the learner. Keeping these typical characteristics in mind when interacting with members of these generations can improve communication both ways. In medical education, improved communication can facilitate better learning and more productive and pleasant experiences for the teacher, the learner, and the patient.
