**Author details**

Thuso Mphela1 \*, Christopher J. Savage2 and Alejandro Gutierrez<sup>3</sup>

1 Faculty of Business, Department of Management, University of Botswana, Botswana

2 Zorro Logistics Ltd, United Kingdom

3 Defactor, Ireland

\*Address all correspondence to: mphelat@ub.ac.bw

© 2022 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
