**2. Technological developments in higher education**

Whilst technology adoption in education has been rising in the past few years, the COVID-19 pandemic has substantially accelerated it across K12 and higher education. The key trends now include developing cloud-based technologies for student relationship management (CRM applications), learning management systems (LMS), assessment management applications, and many other technologies that are efficient in managing the various operations of the institutions. The advances in the integration of technology with education and the new innovative solutions are discussed in the following subsections.
