**Author details**

Juan Luis Giraldo Moreno\* and Susana Salazar López InSer, CES University, University of Antioquia and University Pontificia Bolivariana, Medellín, Colombia

\*Address all correspondence to: juangiraldo@inser.com.co

© 2021 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/ by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
