**1. Introduction**

The World Health Organization (WHO) made it a human right for everybody to have access to emergency care and it is an ethical obligation for governments to provide this service for the whole population [1]. It is an instinct for human beings to search better living place for themselves and family. There are several criteria to consider regarding the suitability of a place or city to live in. One important indicator is quality of life in general and an essential part of it is accessibility to high quality healthcare services. Part of quality assessment of healthcare in modern medicine is the time factor and easy access to healthcare services especially in emergency situations, such as serious traumatic injuries, myocardial infarction, stroke, infection …etc. Putting such system in place relies on an infrastructure which encompasses the provision to the general public of an emergency services contact number managed by a call center. The emergency medical dispatchers answering the calls should ideally have oversight of the status and location of the response vehicles around the caller so they can send the required help in the shortest amount of time as possible [2]. The expectation of the caller is to then be attended to by a team of well-trained professionals

coming in a vehicle equipped to deal with a wide range of medical emergencies. If transportation of the patient is needed, the next requirement is to have local and appropriately resourced facilities that can provide emergency and potentially definitive care. There are many factors to account for, a multitude of potential stakeholders, and several health delivery system models to consider for the provision of emergency care. This chapter will discuss access to emergency care and relate to our experience of working in the State of Qatar, a country which has been developing very fast since the beginning of the 21st century across several sectors, including healthcare [3].
