**1. Introduction**

Information Technology and specifically AI holds the potential to be a major driver of economic growth and social progress, if industry, civil society, government, and the public work together to support development of the technology with thoughtful attention to its potential and to managing its risks.

On 27 December 2020, Elon Musk tweeted 'Focus on making products and services people truly love, so that the total economic pie is bigger, instead of engaging in zero-sum / negative-sum corporate power struggles. This is the good future'. Of the 200 responses to this tweet read, only 3 did not directly agree. Some notable replies and comments to this tweet were:


In response to a recent proposal to deploy an Electronic Health (e-Health) System for use with young people aged between 15 and 25, an East African NGO requested that alterations be made to the age group include to only those aged 18 and above because the country's laws did not allow those under the age of 18 to own personal mobile devices which were to be the main platform for deployment of the proposed solution. This meant that although studies had concluded that some

*How Factoring Ethics Encourages and Stimulates Innovative Development of IT Systems… DOI: http://dx.doi.org/10.5772/intechopen.97556*

under-18 age groups needed interventions provided for by the autonomous e-health system, those groups would be left out in deployment of the solution because of regulatory and cultural reasons.

Elon's tweet and replies to, and the above e-Health system scenario raise the following important issues in delivery of IT Systems and Services which are the subjects of discussions in this chapter:

