*4.2.5.1 Reaction (level I)*

Reaction refers to the way in HBCs measure their satisfaction with the training [27]. Evaluation indicators should include training objectives, topic, content, venue, time, environment, facilitator's knowledge and preparedness, training manuals, the benefits of training on the job and what HBCs think should have been included in the training. HBCs have to be asked to rate these indicators on a 3-point Likert scale. Additionally, HBCs should also be asked to write suggestions on the training in the comment box. HBCs can be given 45 minutes to complete the evaluation tools at the end of the session.
