**7. Strategic workforce resilience capability**

In the third stage of results' presentation, previous studies' emphasis on one level of resilience development either at the macro or micro level [62, 63] or microlevel [42, 48] has not been particularly beneficial for resourced constrained SMEs. Such previous scholarship's focus had left SMEs' management torn between which one they should tailor their resources to achieve and how they could bring about the needed innovation and knowledge management capability [12, 15]. In avoiding the unhelpful dichotomy between HPO and HPWS scholarship, the Strategic Workforce Resilience Capability is being propositioned such that resilience development is seen not only as a useful characteristic for managers and employees to have but also for HR to design programmes that systematically encourage organisations, businesses and their members to see the benefit of being resilient in order to achieve higher levels of overall organisational performance.
