**4. Theoretical background**

The study is informed by the Technology Acceptance Model (TAM). This is a model based on the understanding that technologies need to be accepted by teachers or students in the first place before considering training them to use technologies for various purposes. In this paper we emphasize that there is a relationship between acceptance and adoption. TAM postulates that the behavioral intention (BI) to use a technology depends on the potential user's attitude towards the technology, which in turns depends on the perceived usefulness and perceived ease of use [8, 9].

This model is relevant in this study in that the use of ICT at both MSU and SUZA was motivated by global developments which necessitated its adoption in the two institutions. Technological advancements on the job market as well as the adoption of ICT by other stakeholders that the two institutions deal with also helped to change the attitude towards ICT usage by the two institutions.
