*The Chaotic Behavior of ICT Users DOI: http://dx.doi.org/10.5772/intechopen.94443*

stated that enjoyment occurs when a person not only fulfills the expectations that occur before or satisfies his/her desires but also achieves unexpected needs, which may have been previously unimaginable. Enjoyment occurs when a person feels involved in pleasure from within. This condition, therefore, causes people to tend to experience flow processes that form their cognitive and affective processes. It means that if an individual does not experience an optimal level of enjoyment, he/she will tend to have a chaotic pattern.


The constructivist theory of learning [63] may be aligned with experiential values in which the outcomes of the learning process are varied and often unpredictable. This paper argues that an individual plays a critical role in assessing his/ her learning outputs. An individual receives his/her experiential values from use or appreciation of a product or service [60] as like as information systems or an application. In this assessment process, everyone will respond differently depending on their self-control, activity and subtlety [1]. This process will always follow inherent patterns and structures, based on intrinsic values and rules, i.e. experiential values. In other words, this process always stays within certain boundaries to define and shape the direction of ICT users; otherwise, chaotic situations could occur [3].
