**Abstract**

Jobs around the world are affected by the current health crisis. European Commission, governments are concerned with finding measures to ensure the protection of employees. As such, on October 21, 2020 the European Commission issued an inaugural set of obligations with a social impact under the EU SURE Instrument of the European Union. Amounting to EUR 17 billion, instrument intended to help protect jobs and keep up employment. Under this framework, this chapter analyzes public employment services in four European countries to identify the extent to which they have adapted to the global pandemic situation. Measures to protect jobs and support workers in identifying new jobs are a permanent concern for most countries. Additionally, we are witnessing an accelerated digitalization of overall public services, public employment services too. The way in which employment services are organized, the degree of digitalization does not necessarily infer the conclusion that workers' protection is ensured but only that the premises for the health crisis mitigation effects are provided.

**Keywords:** electronic services, job search, job loss, public institutions
